Work with us to make letters clearer

Have you received a letter from us that you don’t quite understand? This year, we’re conducting a trial to make our letters clearer, and you can help us with this. Please return any unclear letters to us via email or mail. You can let us know if you’d like us to contact you about the unclear points or if you’d prefer to receive a new, clearer letter. Your feedback will help us improve our communication.

Do you have an urgent question? Please call 04 92 – 37 85 00. Want to know more? Visit the webpage about this pilot program.